Module 1 : Foundational Components of Listening and Speaking

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You Will Learn:

  • Most Important Aspects of Coaching

  • Active Listening

  • Open & Closed Ended Questions

  • Triggers

  • Summary

  • Reflection

  • Reframe

  • Transitional Statements

Watch Module 1 Training Now

Click the video and watch the training before you come to class.

Have your notebook ready to take notes and write down questions to be answered.

Be prepared to attend the live session and practice role playing these skills.


 

HOMEWORK

Live Training Replay